Response Format

Parameter	Type	Description
id	String	Staff unique id
status	String	The status of the staff account in CINNOX: Activated - account created and actively in use Not activated - account created, but the email address is not validated, and no password has been set yet Suspended - account created, activated but disabled
firstName	String	Staff first name
lastName	String	Staff last name
email	String	Staff email address
phone	Number	Staff contact number
role	String	The assigned role to the staff
dataScope	String	Data Access Level assigned to the staff
jobTitle	String	Staff job title
timezone	String	Staff time zone
extensionNumber	Number	Staff extension number
avatarUrl	String	The URL of the staff profile image / avatar
displayName	String	The staff displayed name to the visitors
twoFactorAuthentication	Boolean	True: required to use two-factor authentication to sign in to CINNOX. False**: no two-factor authentication is required to sign in to CINNOX.
microsoftActiveDirectory	Boolean	True: allowed to sign in to the CINNOX service using the Microsoft Active Directory Federation Services (AD FS) as the Third-Party Authentication False**: not allowed to sign in to the CINNOX service using the Microsoft Active Directory Federation Services (AD FS) as the Third-Party Authentication.
directStaffEnquiry	Boolean	True: can be directly contacted by the website visitor False**: cannot be directly contacted by the website visitor
directchatEnquiry	String	The URL for visitors to make a direct chat enquiry to the staff
directCallEnquiry	String	The URL for visitors to make a direct call enquiry to the staff